Terms & Conditions

Terms & Conditions

Moss Growers Direct is the trading name for Moss Concepts Pty Ltd
ABN 54139413450

By registering to Moss Growers Direct website you agree to these Terms and Conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website. Moss Growers Direct reserves the right to amend these Terms and Conditions without notice from time to time. As such, any amendment will become effective immediately. Your recurring use of this website following any amendments forms an agreement to abide by and be bound by those amended Terms and Conditions.

Cancellation of Orders / Refunds

Online orders may only be cancelled if goods have not already been dispatched from Moss Growers Direct or dispatched from other suppliers associated with the order. If goods have been dispatched from other suppliers or Moss growers direct then no immediate online refund can be processed. Should the product be faulty or defective on arrival we will offer you a full replacement or full refund on the particular item/items.

Pricing and Availability of Products and/or Services

Moss growers Direct is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct.

Moss growers Direct’s pricing on this website is displayed in Australian Dollars (AUD) and is inclusive of 10% Goods and Services Tax (GST) unless otherwise stated.
We reserve the right to change any price at which we display our products or services and to correct any errors in pricing contained on our website. While we completely honour all of our responsibilities Moss Growers Direct will have no liability for any such changes or errors made. However, you acknowledge and accept that the website information is subject to change at any time and may not necessarily be up to date at the time of your visit.
If we cannot supply a product that shows availability on our site we will issue a full refund.


All copyrights, trademarks and other intellectual property rights in the design and content of this website are reserved to us or our suppliers. Any copying of the design or contents or other unauthorised use will infringe our rights.

Your  personal Information

When you purchase items from our store as part of the buying and selling process, we ask you to register and we collect the personal information you give us such as your name, address and email address. Marketing/Email: we may send you emails about our current specials, new products and other updates.